Privacy Policy

Overview

This Privacy Policy explains how Jane.Social collects, uses, and protects information when you use our website and services. We aim to minimize data collection and keep your content secure.

Information we collect

• Account info: name, email, and basic profile details.
• Social platform connections: when you connect a social account, we store OAuth tokens and basic profile information from that platform to publish and manage content on your behalf.
• Usage info: events such as sign-in, post creation and scheduling, and access activity (for reliability and service improvement).
• Content you create and schedule: post text, media, and associated metadata (timestamps, target platforms, scheduling details).
• Payment info: handled by our payment processor; we do not store full card numbers.

How we use information

• Provide and operate the service (create posts, schedule content, manage social accounts).
• Secure the platform and prevent abuse.
• Customer support and service communications.
• Billing, subscriptions, and account management.
• Improve reliability and user experience.

Sharing and disclosure

We do not sell your personal information. We may share limited data with service providers that help us operate Jane.Social (hosting, storage, analytics, email delivery, and payments) under appropriate safeguards.

Data retention

We retain account information for as long as necessary to provide the service. Content is retained until you delete it (or as required by applicable policies). Access logs may be retained for security purposes.

Security

Jane.Social is hosted on professionally managed, secure infrastructure. We implement comprehensive security controls including:

• AES-256 encryption for data at rest
• TLS 1.2+ encryption for data in transit
• Managed firewalls and intrusion detection systems
• Encrypted onsite and offsite backups
• Regular vulnerability scanning and monitoring
• Comprehensive audit logging

No system can be 100% secure, but we work continuously to maintain the highest standards of protection.

Your choices

• Access, update, or delete your account (where available).
• Delete posts you no longer need.
• Disconnect social accounts at any time.

Contact

Questions about privacy? Email questions@jane.social.